Contact Us

• To contact our Sales Department please send an email to Sales@mysteryshoppingcanada.com or go directly to our RFP page to request a proposal.
• If you have a question about becoming a mystery shopper that has not been explained on our Shopper Application Page, then contact Recruiting@mysteryshoppingcanada.com
• If you are an existing shopper with us, and you would like to contact our Manager of Quality Control and Proofreading, please contact QCP@mysteryshoppingcanada.com
• If you an existing shopper with us, and you have a question regarding payment for a shop, that cannot be answered by reading the Mystery Shopping Canada Policies document under your login, then contact, Accounting@mysteryshoppingcanada.com
• If you are an existing shopper with us, and you would like to contact our Canadian Field Coordinator, please contact CanadianCoordinator@mysteryshoppingcanada.com
• If you are looking for a Refund, then you have us confused with another company....Mystery Shopping Canada does not charge to become a mystery shopper, never has, and never will. It is entirely free to apply and begin working with us as a mystery shopper. Please check your credit card statement to determine who it was that you paid. Please click here to learn about other scams directed at mystery shoppers. Thank you.
• DID YOU RECEIVE A LARGE CHEQUE OR MONEY ORDER IN THE MAIL AND ARE BEING ASKED TO DO A SHOP? This is a SCAM! This is not the way mystery shopping works, their cheque or money order is FAKE, and it will bounce and you will end up being out thousands of dollars! They use the names of real mystery shopping companies to gain your trust! Google “mystery shopping cheque scam” for more information.

If you would prefer to contact us by telephone please call:
Toll Free: 1-800-752-1295 (Canada & USA)
Or you can fax us at: 1-604-648-8307

Our office hours are Monday - Friday 8:30 am - 5pm Pacific Time.

If you would prefer to mail us information our offices are located at:

300 - 1275 - West 6th Avenue
Vancouver, BC
V6H 1A6